LifeForce has recently introduced online physiotherapy consultations because we understand that some of you may not be able to see your favourite physio for a number of reasons such as illness, injury, or transport issues. It is our belief that this should not stop you from being able to avail yourselves of professional physiotherapy help and guidance.
At present we confirm that Health Partners, Medibank and BUPA are participating health funds for members with extras cover. Other insurers are coming on board, so it would be wise to check with your own fund.
So, What is Telehealth?
In a Telehealth session your physio will conduct your consult online. This is a new way for you to engage with your physio from the comfort of your own home. All you need is your phone or laptop. If you are unable to, or have been advised not to leave your home, Telehealth provides you with the opportunity to gain clarity about your musculoskeletal condition. You can ask questions of your physio (just as you normally would) in order to gain a better understanding about your musculoskeletal concerns. You will receive guidance on how to deal with your pain and limitations.
You may be interested to know that recent research has shown that online physiotherapy consultations are effective for people with musculoskeletal pain or injuries, as its focus is on delivering Education and Exercises that help you manage your pain and improve function and quality of life.
Telehealth is for clients who:
- have postural issues like neck pain, back pain from sitting at the desk working from home.
- injuries due to over-training at home etc.
- can’t leave their home due to illness / pandemic.
- can’t attend due to unforeseen circumstances.
- who are living in remote or rural areas.
How does it work?
LifeForce uses a secure, confidential and encrypted platform called Physitrack which enables us to set up a video call with you. To make an appointment, simply call our reception staff to schedule in a time that best suits you. Your physio will provide you with an email link that will connect you to Physitrackapp which you will need to download on your phone at the time of your appointment. (Be reassured that we will work through any technical issues that may arise in your first consult.)
How do I pay for online physiotherapy consultation?
- you can pay over the phone using your credit card, or
- show proof of bank transfer (this is the bank's payment receipt that you will email to us once you have completed the transfer of your consultation fee into the LifeForce bank account)
We look forward to conducting Virtual Physiotherapy Consults with you ( may the Force be with you ! ).
Request an appointmentTalk to us today